If customer paid twice for one transaction, the one transaction amount will be refunded via same source within 7 to 15 working days. There is no refund against goods bought & paid for.
Return & Replacement Policy
Our Customer Service Department is available to assist you should a problem arise with your order. Please inspect your packages immediately upon receipt and notify us promptly of any damage or discrepancies. Should an item be shipped to you incorrectly, as the result of an error on our part, we will take quick and appropriate action to correct the problem.
Prior to returning any items, please contact the Customer Service Department to Return Material and shipping instructions. We will do our best to fulfill requests to return material. Returns accepted for items ordered should be initiated within 3 days from product delivery. The returned goods will be compensated with fresh goods within 2 to 7 working days. Customer has to bear the cost of return if shipping is involved outside Delhi Ncr. A prior return approval with our customer Care team is mandatory.
Cancellation is not possible once the order is packed for dispatch. However, if the order is not packed & the order is cancelled within 3 days of ordering, the transaction amount will be refunded via same source within 15 to 20 working days. No Cancellation will be accepted & No Refund will be allowed after 3 days.