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Discover Your Delivery Options: Local and Nationwide.

Understanding 🛵Delivery📦 Options with The Way We Were

Get a quick rundown of 'The Way We Were's' delivery options and shipping methods available to you. From free in-home deliveries in Delhi NCR to third-party courier services across India, we've got you covered.

We have two types of Shipping modes on our website –
 

  1. Local City Free In-Home Day and Time Specific Shipping (within Delhi NCR) – FREE Home Delivery for all our products as per fixed Weekly, Daily and Timely schedules. Due to high demand & highly perishable nature of fresh raw milk- deliveries in this mode happen mainly between 6:30 a.m.-2 p.m., up to even 6 p.m. in specific locations. First delivery sets future time slots. Be flexible and have a backup ready incase you're busy. We're timely once slotted.
  2. Pan India Third Party Courier Shipping (outside of Delhi NCR) – Outside of Delhi NCR we provide chargeable third party courier shipping mode. Some of our reliable and economical courier partners are FedEx, Amazon, Bluedart, DTDC, Dhelivery, etc. who provide reliable, cheap and fast shipping to all parts of India starting just as low as rs. 22/kg. Products labelled as 'Perishable' on the product page of our website are not eligible for this shipping mode but all the rest of product categories are definitely eligible for shipping via this mode. Since in Delhi NCR region we only provide a 'Local in-home delivery shipping mode' so deliveries to Delhi NCR are also not possible via this shipping mode.

Overall, we have a hassle-free automated checkout approval on our website. If there are checkout errors it will be mentioned how to precisely and easily resolve them too. So you will not need to even call us to confirm.

We Offer Two Main Types of Delivery Services for Our Products -

  1. Free Local In-Home Deliveries within Delhi NCR: – Enjoy FREE in-home deliveries across all product categories with a minimum order value (MOV) based on your location, determined automatically at checkout. Due to high demand & highly perishable nature of fresh raw milk- deliveries in this mode happen mainly from 6:30 a.m.-2 p.m., up to even 6 p.m. in specific locations. First delivery sets future time slots. Be flexible and have a backup ready incase you're busy. We're timely once slotted.
  2. Pan India Third Party Courier Shipping Outside of Delhi NCR – Outside of Delhi NCR we provide chargeable third party courier shipping method. Some of our reliable and economical courier partners are FedEx, Amazon, Bluedart, DTDC, Dhelivery, etc. who provide reliable, cheap and fast shipping to all parts of India starting just as low as rs. 22/kg. Products labelled as 'Perishable' on the product page of our website are not eligible for this shipping mode but all the rest of product categories are definitely eligible for shipping via this method. Since in Delhi NCR region we only provide a 'Local in-home delivery shipping mode' so deliveries to Delhi NCR are also not possible via this shipping mode.

Overall, we have a hassle-free automated checkout approval on our website. If there are checkout errors it will be mentioned how to precisely and easily resolve them too. So you will not need to even call us to confirm.

🛵📦 Two Key Shipping Methods Available -

  1. 🏠🚴‍♂️Free Local In-Home Deliveries within Delhi NCR For All Product Types:

    • Enjoy FREE in-home deliveries 🏠 across all product categories with a minimum order value (MOV) based on your location, determined automatically at checkout.
    • Delivery schedules are fixed and run mainly between ⏰☀️ 6:30 a.m. and 2 p.m., 🌞 extending up to 🌅 6 p.m. in specific locations.
    • 📆First delivery sets future ⏱️time slots, so expect timely deliveries once you've been slotted into our schedule. Be flexible and have a backup ready incase you're busy.
  2. 🌍📦Pan India Third-Party Courier Shipping Outside Delhi NCR for Products With Higher Shelf Life:

    • Opt for third-party courier shipping services 📬 like FedEx, Amazon, Bluedart, DTDC, Dhelivery, etc., for fast 🚀 and reliable delivery outside Delhi NCR at rates 💵 as low as Rs. 22/kg.
    • ⚠️Note: Products labeled as 'Perishable' are not eligible for this shipping method.

🛒 Hassle-Free Checkout

Our website features an automated checkout process, making your shopping experience smooth and error-free.

📦SHIPPING METHODS

💵RATE

✨FEATURES

FREE Local City Day & Time Specific In-Home Deliveries within Delhi NCR-

Due to high demand & highly perishable nature of fresh raw milk- deliveries are mainly 6:30 a.m.-2 p.m., up to 6 p.m. in specific locations. First delivery sets future time slots. Be flexible and have a backup ready incase you're busy. We're timely once slotted.

Min. Order Value based FREE Shipping (MOV starts from Rs. 320 to max Rs. 1000 based on near or far away locations respectively.)

FREE

COD & PREPAID options available.

Pan India Third Party Courier Shipping outside Delhi NCR-

FedEx, Amazon, Bluedart, DTDC, Dhelivery, etc. (Products labelled as 'Perishable' on our website are not eligible for this mode. DELHI NCR  delivery via this mode is only approved if requested by you in special cases.)

Chargeable Shipping. No MOV. 3rd Party Courier shipping via this mode. FYI, products labelled as 'Perishable' on our website like fresh raw cow milk & it's dairy except ghee, organic veggies, organic fruits, eggs, etc. are not eligible for shipping by this mode.

Reliable &  Economical: Starts Rs. 22 per 0.5 KG & changes based on location. Large Shipments above 10kgs are even cheaper.

No COD options for this mode.

Assured,  Urgent & On-Demand Local In-Home Delivery within Delhi NCR
FREE but Higher MOV (in this case MOV must start from Rs. 1200 to 3000 for a super quick & assured two hour delivery. In most cases we will deliver at even the cheaper regular MOV also if you're near within a 10 km radius.

FREE, but higher MOV based on your distance from us within Delhi NCR - our logistics office is  located near Khan Market in Delhi & Near Amity University in Noida)

No COD options for this mode.

Local Self Pick Up-

from our Delhi NCR Locations - we are near Khan Market in South Delhi & near Amity University in Noida. Infact, you can also try our products for free but only via this self pick up mode.

FREEFREE
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Shipping MetodsRateMax Charge
FedEx10% of order value$299
FedEx, Signature Required10% of order value + $20$299 + $20
In-Home Delivery$299 per trip$299
In-Home Delivery, Time-Specific$399 per trip$299

Worldwide Logistics, Air Freight Forwarding, Road Haulage

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Shipping Options

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Overview

Two Key Shipping Methods Available -

  1. Free Local In-Home Deliveries within Delhi NCR:
    • Enjoy FREE in-home deliveries across all product categories with a minimum order value (MOV) based on your location, determined automatically at checkout.
    • Delivery schedules are fixed and run mainly between 6:30 a.m. and 2 p.m., extending up to 6 p.m. in specific locations.
    • First delivery sets future time slots, so expect timely deliveries once you've been slotted into our schedule. Be flexible and have a backup ready incase you're busy.
  2. Pan India Third-Party Courier Shipping Outside Delhi NCR:
    • Opt for third-party courier shipping services like FedEx, Amazon, Bluedart, DTDC, Dhelivery, etc., for fast and reliable delivery outside Delhi NCR at rates as low as Rs. 22/kg.
    • Note: Products labeled as 'Perishable' are not eligible for this shipping method.

Hassle-Free Checkout
Our website features an automated checkout process, making your shopping experience smooth and error-free.

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The Way We Were A2 milk stills (2)
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All You Need to Know About Free Shipping in Delhi NCR

Zooming in on 🌍Delhi NCR's Local 🏠In-Home FREE 🛵Deliveries

If you're in the Delhi NCR region, this section is just for you. Learn about our Free In-Home Delivery service, minimum order values, and delivery routes, so you're never left guessing.
  • Free Shipping with Minimum Order Value (MOV) within Delhi NCR:

    • Enjoy FREE shipping for all orders within the 🏙️Delhi NCR region, subject to MOV i.e Minimum Order Value of Rs. 320, Rs. 480, Rs. 640, & Rs. 1000, depending on your proximity to our base store and farms. Our 🏬base store is at📍A-8 Nizamuddin West, Delhi, 110013, India and our🏬Noida Farms are near📍Amity University in Noida, India. The calculation is automated via our website’s Cart & Checkout page.

📑Local Areas Within Delhi NCR Table⬇️

⬇️🌍 The below 🏠In-Home Delivery routes & Schedules mainly pertains to customers within Delhi NCR region. This is not an exhaustive list as localities nearby the below mentioned localities are also included for the same delivery schedules, so we overall cover entire Delhi NCR region via this shipping method. However, for those outside this region, please instead refer to our Pan India Third Party Shipping Policy.

Local Shipping Areas within Delhi NCR Day Max Charge
GURGAON, CHHATARPUR, MEHRAULI, GHITORNI, SAINIK FARMS, KHANPUR, VASANT KUNJ, SAKET & NEARBY AREAS
– MON | WED | FRI only FREE COD & PREPAID options available.
FARIDABAD – BADARPUR, CHARMWOOD,ETC. & NEARBY AREAS
- MON to SAT only Very Economical: Starts Rs. 22 per 0.5 KG & changes based on location. Large Shipments above 10kgs are even cheaper. No COD options for this mode.
NOIDA & GREATER NOIDA – MON to SAT only. FREE, but higher MOV based on your distance from us within Delhi NCR - our logistics office is  located near Khan Market in Delhi & Near Amity University in Noida) No COD options for this mode.
EAST DELHI – SHAHDARA, LAXMI NAGAR, SIDDHARTHA ENCLAVE, GEETA COLONY, NARAINA ETC. AND NEARBY AREAS
– TUES | THU | SAT only. FREE
EAST DELHI – SHAHDARA, LAXMI NAGAR, SIDDHARTHA ENCLAVE, GEETA COLONY, NARAINA ETC. AND NEARBY AREAS
– TUES | THU | SAT only. FREE
EAST DELHI – SHAHDARA, LAXMI NAGAR, SIDDHARTHA ENCLAVE, GEETA COLONY, NARAINA ETC. AND NEARBY AREAS
– TUES | THU | SAT only. FREE
EAST DELHI – SHAHDARA, LAXMI NAGAR, SIDDHARTHA ENCLAVE, GEETA COLONY, NARAINA ETC. AND NEARBY AREAS
– TUES | THU | SAT only. FREE
EAST DELHI – SHAHDARA, LAXMI NAGAR, SIDDHARTHA ENCLAVE, GEETA COLONY, NARAINA ETC. AND NEARBY AREAS
– TUES | THU | SAT only. FREE
EAST DELHI – SHAHDARA, LAXMI NAGAR, SIDDHARTHA ENCLAVE, GEETA COLONY, NARAINA ETC. AND NEARBY AREAS
– TUES | THU | SAT only. FREE
EAST DELHI – SHAHDARA, LAXMI NAGAR, SIDDHARTHA ENCLAVE, GEETA COLONY, NARAINA ETC. AND NEARBY AREAS
– TUES | THU | SAT only. FREE
EAST DELHI – SHAHDARA, LAXMI NAGAR, SIDDHARTHA ENCLAVE, GEETA COLONY, NARAINA ETC. AND NEARBY AREAS
– TUES | THU | SAT only. FREE
EAST DELHI – SHAHDARA, LAXMI NAGAR, SIDDHARTHA ENCLAVE, GEETA COLONY, NARAINA ETC. AND NEARBY AREAS
– TUES | THU | SAT only. FREE

 

Local Shipping Areas within Delhi NCRDay
GURGAON, CHHATARPUR, MEHRAULI, GHITORNI, SAINIK FARMS, KHANPUR, VASANT KUNJ, SAKET & NEARBY AREAS
– MON | WED | FRI only
FARIDABAD – BADARPUR, CHARMWOOD,ETC. & NEARBY AREAS
- MON to SAT only
NOIDA & GREATER NOIDA– MON to SAT only.
EAST DELHI – SHAHDARA, LAXMI NAGAR, SIDDHARTHA ENCLAVE, GEETA COLONY, NARAINA ETC. AND NEARBY AREAS
– TUES | THU | SAT only.
EAST DELHI – SHAHDARA, LAXMI NAGAR, SIDDHARTHA ENCLAVE, GEETA COLONY, NARAINA ETC. AND NEARBY AREAS
– TUES | THU | SAT only.

🌍LOCAL IN-HOME DELIVERY AREAS IN DELHI NCR

📆DAYS

Gurgaon, Chhatarpur, Mehrauli, Ghitorni, Sainik Farms, Khanpur, Vasant Kunj, Saket & nearby areas – 🌞 MON | WED | FRI only
Faridabad – Badarpur, Charmwood, etc. & nearby areas - 🌞 MON to SAT only
Noida – 🌞MON to SAT only
Greater Noida – 🌞MON | WED | SAT only
East Delhi – Shahdara, Laxmi Nagar, Siddhartha Enclave, Geeta Colony, Naraina etc.. and nearby areas – 🌞 TUES | THU | SAT only.
Ghaziabad – Indirapuram, Vaishali, etc. & nearby areas – 🌞 TUES | THU | SAT only.
Rohini, Model Town, New Rajendra Nagar, Old Rajendra Nagar, Moti Nagar, Punjabi Bagh East and West, Patel Nagar, Ramesh Nagar, etc. & nearby areas – 🌞 TUES | THU | SAT only.
West Delhi – Dwarka, Kirti Nagar, Janakpuri, Vikaspuri, etc. & nearby areas – 🌞 MON | WED | FRI only, but, for orders above 800 its MON to SAT.
Central Delhi & South Delhi- Connaught Place, Paharganj, Karol Bagh, Tilak Marg, Hauz Khaz, Safdarjung, Anand Niketan, Vasant Vihar, West End, Shanti Niketan, RK Puram, South Extension, Lodhi Colony, Golf Links, Sunder Nagar, Gulmohar Park, Niti Bagh, Defence Colony, Sarvapriya Vihar, Panchsheel, Shivalik, Malviya Nagar, Jungpura, GK-1, GK-2, Kalkaji, Sarita Vihar, Jasola & all nearby areas. – 🌞DAILY
🌍Remaining parts of Delhi NCR only – 📱This is not an exhaustive list as localities nearby the above mentioned localities are also included in the above list so over all we do cover entire Delhi NCR Region. Optionally you may call us for confirmation or simply order & checkout on our website for automatic area confirmation.
🚀Emergency orders - ⚡We shall deliver the same day if order value exceeds Rs. 3500. But please call us early morning to confirm the same as we do reserve the right to decline a same-day delivery due to rush hour and based on your location.

Additional Details:

📍The ⬆️above list is not an exhaustive list, as localities nearby the above mentioned 🌎localities are also included for the same delivery schedules, so we overall 🏙️cover entire Delhi NCR region via this shipping method. However, for those outside this region, please instead refer to our 📦Pan India Third Party Shipping Policy.

Note on 🍎🥦 HIGHLY PERISHABLE PRODUCTS & CATEGORIES 🥚🍞 :

Highly perishable products include 🐄🥛Fresh Desi Cow Milk & it’s Dairy Products (except 🧈Desi Cow Ghee), 🍎Fresh Seasonal Organic Fruits, 🥦Fresh Organic Seasonal Vegetables, 🥚Desi Farm Hen Eggs & 🍞Breads, 🍛readymade dishes, among others.  Such products will have a 'Perishable' label or badge on our website's product page. This is auto assessed at checkout so you don’t have to worry about which products to add to cart.

💳Payment Options

We accept all modes of online payment including Credit cards, Debit cards, , Wallets, UPI, Paypal, Paytm etc. & Internet Banking transfers including Cash on Delivery.

We also accept our very own 'The Way We Were Wallet' payments.😊

📑Order History

You'll receive an 📧email 📑invoice for every transaction. Online orders can be viewed in your🙍‍♂️ account dashboard.

For every transaction you will receive an order invoice by your email. Your order history will always remain with us and the same can be viewed in your account dashboard if the order has been processed online on our website www.waywewere.net. Manual orders or WhatsApp Orders meaning offline orders will not show in your website account dashboard.

⚠️Dos & Don'ts

  • Please refrigerate highly perishable items like like Fresh Raw Cow Milk & it’s Products, etc. immediately upon receipt. The Way We were will not be responsible for spoilage of highly perishable items like these. However you can call us occasionally and based on your history we shall decide whether to give you a replacement or a refund. For more details, please go through our Refund Policy.
  • In case you have any complaints regarding product quality or face any delivery issues, feel free to get in touch with our senior management. We would be glad to help.
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Explore Our Nationwide Courier Options

🌍Pan-India Third-Party Shipping for 📦Locations Outside🏙️Delhi NCR

For our valued customers outside the Delhi NCR region, learn about your shipping options and how to best utilize our third-party courier services for a smooth and swift delivery experience.
  • 🛒Automated Checkout:

    • For your convenience, our checkout process is fully automated & will automatically guide customers who have added ineligible products to their cart, indicating how to proceed for a successful checkout.
* HIGHLY PERISHABLE PRODUCTS & CATEGORIES :  Such products are labelled as 'Perishable' on the product page and are not eligible to ship via this shipping method- this basically means these perishable products are not eligible to ship outside Delhi NCR region. These include all Fresh Desi Cow Milk & it’s derived Dairy Products excluding Desi Cow Ghee, Fresh Natural Fruits, Fresh Natural Vegetables, Desi Farm Hen Eggs & Breads, readymade dishes etc..  Some other products can also be of high perishability but you may decide that as per your good judgement or by seeing the label on the product page. This is auto assessed at checkout so you don’t have to worry about which products to add to cart. If Customers outside Delhi NCR have added Perishable products to their online cart then our automated checkout process will guide them and mention precisely how to resolve it by asking them to remove such perishable products from the cart and retry to checkout successfully.😊

💳Payment Methods:

All modes of online payments are accepted, including Credit cards, Debit cards, Wallets, UPI, Paypal, Google Pay, Apple Pay, and even Cash on Delivery. 'The Way We Were Wallet' payments are also welcome. 😊

📑Order History

  • You'll receive an 📧email 📃invoice for every transaction.
  • Your 📑order history will be safely stored and can be viewed anytime in your 🙍‍♂️your account dashboard.

💸↩️Replacements and Refunds

  • Replacements and Refunds:
    • If your order arrives damaged, please inform us within 2 days and provide relevant pictures either by email to care@waywewere.net or WhatsApp to +91-9873001696.
    • The time we take to approve your refund is generally 3 days after you have informed us and sent the relevant pictures.
Your Questions Answered

Frequently Asked Questions (FAQs)

Welcome to our FAQ page! Here, you'll find quick answers to your most pressing questions about our products and services.
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NICE TO MEET YOU

Hi there, I’m James

I've been a freelancer for 6 years now and have a large client base for which I make amazing products and solutions.

I am passionate about creating and designing delightful experiences through a mix of business, marketing and UX / UI design to keep customers and users happy with
their products and services online.

Frequently Asked Questions

How many days does it take to develop a project?

Typically the requirements and design phase takes 2-4 weeks. The duration depends a lot on the availability of you and your team, the reaction to reviews and design questions, and how long it takes to make important decisions.

What is the budget for the project?

🛵📦 Two Key Shipping Methods Available -

  1. 🏠🚴‍♂️Free Local In-Home Deliveries within Delhi NCR:
    • Enjoy FREE in-home deliveries 🏠 across all product categories with a minimum order value (MOV) based on your location, determined automatically at checkout.
    • Delivery schedules are fixed and run mainly between ⏰☀️ 6:30 a.m. and 2 p.m., 🌞 extending up to 🌅 6 p.m. in specific locations.
    • 📆First delivery sets future ⏱️time slots, so expect timely deliveries once you've been slotted into our schedule. Be flexible and have a backup ready incase you're busy.
  2. 🌍📦Pan India Third-Party Courier Shipping Outside Delhi NCR:
    • Opt for third-party courier shipping services 📬 like FedEx, Amazon, Bluedart, DTDC, Dhelivery, etc., for fast 🚀 and reliable delivery outside Delhi NCR at rates 💵 as low as Rs. 22/kg.
    • ⚠️Note: Products labeled as 'Perishable' are not eligible for this shipping method.

🛒 Hassle-Free Checkout
Our website features an automated checkout process, making your shopping experience smooth and error-free.

Can design edits be made during design time?

Sit rhoncus aptent dis scelerisque penatibus a dis tempor accumsan suspendisse mollis a et odio ullamcorper magnis ullamcorper cum ullamcorper duis nulla egestas massa.

Vitae amet nostra est leo dignissim justo sodales et ac a conubia bibendum duis ad justo suspendisse a a tellus cubilia vestibulum a dictumst a duis risus.Sociosqu curae consequat nisl litora a eros est consectetur nulla rhoncus a a id felis praesent.Tempus dui integer a cursus id fames parturient.

Your Questions Answered

Frequently Asked Questions (FAQs)

Welcome to our FAQ page! Here, you'll find quick answers to your most pressing questions about our products and services.

Products

What kind of products does 'The Way We Were' sell?
We started and till this day are growers and producers for a lot of products. We are very vocal for local. However, in time due to location limitations, harvest quality and obvious practical reasons we have also formed a strong close-knit and reliable farmers connection. So in addition to producing and growing a lot of products ourselves we also transitioned into a farm fresh marketplace selling other top quality products from farmers across India. We not only sourced from these reliable farmers but were also involved from the growing to the harvesting process ensuring purity and quality every step of the way. Please be aware that externally sourced product will carry the badge name ‘Externally Sourced’. The products that don’t have this badge are either produced or grown by us. Overall, All Desi Cow Milk and its Dairy Products, All Vegetables, Fresh Fruits and some treats are grown or produced by us. So be rest assured such products including others are all top quality and pure.

Shipping

Where all do we Ship & what are our shipping Charges ?

🛵📦 Two Key Shipping Methods Available -

  1. 🏠🚴‍♂️Free Local In-Home Deliveries within Delhi NCR For All Product Types:
    • Enjoy FREE in-home deliveries 🏠 across all product categories with a minimum order value (MOV) based on your location, determined automatically at checkout.
    • Delivery schedules are fixed and run mainly between ⏰☀️ 6:30 a.m. and 2 p.m., 🌞 extending up to 🌅 6 p.m. in specific locations.
    • 📆First delivery sets future ⏱️time slots, so expect timely deliveries once you've been slotted into our schedule. Be flexible and have a backup ready incase you're busy.
  2. 🌍📦Pan India Third-Party Courier Shipping Outside Delhi NCR For Products With Higher Shelf Life:
    • Opt for third-party courier shipping services 📬 like FedEx, Amazon, Bluedart, DTDC, Dhelivery, etc., for fast 🚀 and reliable delivery outside Delhi NCR at rates 💵 as low as Rs. 22/kg.
    • ⚠️Note: Products labeled as 'Perishable' are not eligible for this shipping method.

🛒 Hassle-Free Checkout
Our website features an automated checkout process, making your shopping experience smooth and error-free.

There is a shipping error displayed when i try to check out?
Our checkout is automated but incase you do get an error at checkout you must first click the Place Order button before anything else as this would generate an error report and based on the reason for the error you can quickly and easily resolve it. Incase no such error report is generated this means there is probably a typo error most probably in the City field as you only had to type the city name with the correct spelling and nothing else in the city field. The generated error report will tell you that either you have not ordered according to the Minimum Order Value set for you based on your location or that the products in your cart could be of perishable nature (such products have perishables badge on them). Please meet the requirements mentioned in the error report and retry to checkout successfully.

My Account Details

I cannot see my phone number on my account page?
your phone number is always linked to your billing address phone number and you will need to go to My Account -> Addresses to open your billing address to see your phone details associated with that particular Billing / Shipping Address. You can edit your phone number from here.
What other features can i see in my account page?

Your My Account -> page will show your Order History, Order Statuses, Pre-order History and Status, Payments and Refund details, Live Tracking of your order in transit, Wallet Amount and Wallet History, Account Details, Coupons used or available to you, Your Wishlists, etc…

Transactions & Payments

What modes of payments do you accept?
Currently we accept all modes of payments including debit card, credit card, online net banking, UPI and all kinds of online Wallets including our very own ‘The Way We Were Wallet’ payments,etc.
Do you accept COD orders?
We also accept Cash on Delivery only for certain locations only inside Delhi NCR region. Your eligibility will be auto assessed at checkout. COD is not eligible for regions outside of Delhi NCR.

Refund / Returns / Replacements / Cancellations / Additions

REFUNDS / RETURNS / REPLACEMENTS / CANCELLATIONS ?

Refund / Returns / Replacement requests for orders placed on this website should only be requested from within the website i.e inside your My Accounts page by going to -> Orders and clicking on the button which says ‘request for full or partial refund’. Please also mention reason for refund requests. A maximum of 2 days is given from order delivery date post which your refund request may be denied. So please request the refund within this 2 day period. Incase you have genuine reason we will still here you out and refund accordingly. Please always mention reason for Refund/Replacement/Return and try to provide images if any as proof to support your claim.

Order Additions/Cancelations of existing orders you will need to do before delivery boy is dispatched for delivery. Shipped orders cannot be added to or cancelled.

Please click the link below to read about our Refund Policy in detail. You can also scroll up to this same page about some of the policies. We Usually we got you covered but its still wise to read our policy.

Products

Frequently Asked Questions

What kind of products does 'The Way We Were' sell?
We started and till this day are growers and producers for a lot of products. We are very vocal for local. However, in time due to location limitations, harvest quality and obvious practical reasons we have also formed a strong close-knit and reliable farmers connection. So in addition to producing and growing a lot of products ourselves we also transitioned into a farm fresh marketplace selling other top quality products from farmers across India. We not only sourced from these reliable farmers but were also involved from the growing to the harvesting process ensuring purity and quality every step of the way. Please be aware that externally sourced product will carry the badge name ‘Externally Sourced’. The products that don’t have this badge are either produced or grown by us. Overall, All Desi Cow Milk and its Dairy Products, All Vegetables, Fresh Fruits and some treats are grown or produced by us. So be rest assured such products including others are all top quality and pure.

Shipping

Where all do we Ship & what are our shipping Charges ?

🛵📦 Two Key Shipping Methods Available -

  1. 🏠🚴‍♂️Free Local In-Home Deliveries within Delhi NCR:
    • Enjoy FREE in-home deliveries 🏠 across all product categories with a minimum order value (MOV) based on your location, determined automatically at checkout.
    • Delivery schedules are fixed and run mainly between ⏰☀️ 6:30 a.m. and 2 p.m., 🌞 extending up to 🌅 6 p.m. in specific locations.
    • 📆First delivery sets future ⏱️time slots, so expect timely deliveries once you've been slotted into our schedule. Be flexible and have a backup ready incase you're busy.
  2. 🌍📦Pan India Third-Party Courier Shipping Outside Delhi NCR:
    • Opt for third-party courier shipping services 📬 like FedEx, Amazon, Bluedart, DTDC, Dhelivery, etc., for fast 🚀 and reliable delivery outside Delhi NCR at rates 💵 as low as Rs. 22/kg.
    • ⚠️Note: Products labeled as 'Perishable' are not eligible for this shipping method.

🛒 Hassle-Free Checkout
Our website features an automated checkout process, making your shopping experience smooth and error-free.

There is a shipping error displayed when i try to check out?
Our checkout is automated but incase you do get an error at checkout you must first click the Place Order button before anything else as this would generate an error report and based on the reason for the error you can quickly and easily resolve it. Incase no such error report is generated this means there is probably a typo error most probably in the City field as you only had to type the city name with the correct spelling and nothing else in the city field. The generated error report will tell you that either you have not ordered according to the Minimum Order Value set for you based on your location or that the products in your cart could be of perishable nature (such products have perishables badge on them). Please meet the requirements mentioned in the error report and retry to checkout successfully.

My Account Details

I cannot see my phone number on my account page?
your phone number is always linked to your billing address phone number and you will need to go to My Account -> Addresses to open your billing address to see your phone details associated with that particular Billing / Shipping Address. You can edit your phone number from here.
What other features can i see in my account page?

Your My Account -> page will show your Order History, Order Statuses, Pre-order History and Status, Payments and Refund details, Live Tracking of your order in transit, Wallet Amount and Wallet History, Account Details, Coupons used or available to you, Your Wishlists, etc…

Transactions & Payments

What modes of payments do you accept?
Currently we accept all modes of payments including debit card, credit card, online net banking, UPI and all kinds of online Wallets including our very own ‘The Way We Were Wallet’ payments,etc.
Do you accept COD orders?
We also accept Cash on Delivery only for certain locations only inside Delhi NCR region. Your eligibility will be auto assessed at checkout. COD is not eligible for regions outside of Delhi NCR.

Refund / Returns / Replacements / Cancellations / Additions

REFUNDS / RETURNS / REPLACEMENTS / CANCELLATIONS ?

Refund / Returns / Replacement requests for orders placed on this website should only be requested from within the website i.e inside your My Accounts page by going to -> Orders and clicking on the button which says ‘request for full or partial refund’. Please also mention reason for refund requests. A maximum of 2 days is given from order delivery date post which your refund request may be denied. So please request the refund within this 2 day period. Incase you have genuine reason we will still here you out and refund accordingly. Please always mention reason for Refund/Replacement/Return and try to provide images if any as proof to support your claim.

Order Additions/Cancelations of existing orders you will need to do before delivery boy is dispatched for delivery. Shipped orders cannot be added to or cancelled.

Please click the link below to read about our Refund Policy in detail. You can also scroll up to this same page about some of the policies. We Usually we got you covered but its still wise to read our policy.

Shipping

Where all do we Ship & what are our shipping Charges ?

🛵📦 Two Key Shipping Methods Available -

  1. 🏠🚴‍♂️Free Local In-Home Deliveries within Delhi NCR:
    • Enjoy FREE in-home deliveries 🏠 across all product categories with a minimum order value (MOV) based on your location, determined automatically at checkout.
    • Delivery schedules are fixed and run mainly between ⏰☀️ 6:30 a.m. and 2 p.m., 🌞 extending up to 🌅 6 p.m. in specific locations.
    • 📆First delivery sets future ⏱️time slots, so expect timely deliveries once you've been slotted into our schedule. Be flexible and have a backup ready incase you're busy.
  2. 🌍📦Pan India Third-Party Courier Shipping Outside Delhi NCR:
    • Opt for third-party courier shipping services 📬 like FedEx, Amazon, Bluedart, DTDC, Dhelivery, etc., for fast 🚀 and reliable delivery outside Delhi NCR at rates 💵 as low as Rs. 22/kg.
    • ⚠️Note: Products labeled as 'Perishable' are not eligible for this shipping method.

🛒 Hassle-Free Checkout
Our website features an automated checkout process, making your shopping experience smooth and error-free.

There is a shipping error displayed when i try to check out?
Our checkout is automated but incase you do get an error at checkout you must first click the Place Order button before anything else as this would generate an error report and based on the reason for the error you can quickly and easily resolve it. Incase no such error report is generated this means there is probably a typo error most probably in the City field as you only had to type the city name with the correct spelling and nothing else in the city field. The generated error report will tell you that either you have not ordered according to the Minimum Order Value set for you based on your location or that the products in your cart could be of perishable nature (such products have perishables badge on them). Please meet the requirements mentioned in the error report and retry to checkout successfully.
What kind of products does 'The Way We Were' sell?
We started and till this day are growers and producers for a lot of products. We are very vocal for local. However, in time due to location limitations, harvest quality and obvious practical reasons we have also formed a strong close-knit and reliable farmers connection. So in addition to producing and growing a lot of products ourselves we also transitioned into a farm fresh marketplace selling other top quality products from farmers across India. We not only sourced from these reliable farmers but were also involved from the growing to the harvesting process ensuring purity and quality every step of the way. Please be aware that externally sourced product will carry the badge name ‘Externally Sourced’. The products that don’t have this badge are either produced or grown by us. Overall, All Desi Cow Milk and its Dairy Products, All Vegetables, Fresh Fruits and some treats are grown or produced by us. So be rest assured such products including others are all top quality and pure.
Where all do we Ship & what are our shipping Charges ?

🛵📦 Two Key Shipping Methods Available -

  1. 🏠🚴‍♂️Free Local In-Home Deliveries within Delhi NCR:
    • Enjoy FREE in-home deliveries 🏠 across all product categories with a minimum order value (MOV) based on your location, determined automatically at checkout.
    • Delivery schedules are fixed and run mainly between ⏰☀️ 6:30 a.m. and 2 p.m., 🌞 extending up to 🌅 6 p.m. in specific locations.
    • 📆First delivery sets future ⏱️time slots, so expect timely deliveries once you've been slotted into our schedule. Be flexible and have a backup ready incase you're busy.
  2. 🌍📦Pan India Third-Party Courier Shipping Outside Delhi NCR:
    • Opt for third-party courier shipping services 📬 like FedEx, Amazon, Bluedart, DTDC, Dhelivery, etc., for fast 🚀 and reliable delivery outside Delhi NCR at rates 💵 as low as Rs. 22/kg.
    • ⚠️Note: Products labeled as 'Perishable' are not eligible for this shipping method.

🛒 Hassle-Free Checkout
Our website features an automated checkout process, making your shopping experience smooth and error-free.

There is a shipping error displayed when i try to check out?
Our checkout is automated but incase you do get an error at checkout you must first click the Place Order button before anything else as this would generate an error report and based on the reason for the error you can quickly and easily resolve it. Incase no such error report is generated this means there is probably a typo error most probably in the City field as you only had to type the city name with the correct spelling and nothing else in the city field. The generated error report will tell you that either you have not ordered according to the Minimum Order Value set for you based on your location or that the products in your cart could be of perishable nature (such products have perishables badge on them). Please meet the requirements mentioned in the error report and retry to checkout successfully.
I cannot see my phone number on my account page?
your phone number is always linked to your billing address phone number and you will need to go to My Account -> Addresses to open your billing address to see your phone details associated with that particular Billing / Shipping Address. You can edit your phone number from here.
What other features can i see in my account page?

Your My Account -> page will show your Order History, Order Statuses, Pre-order History and Status, Payments and Refund details, Live Tracking of your order in transit, Wallet Amount and Wallet History, Account Details, Coupons used or available to you, Your Wishlists, etc…

What modes of payments do you accept?
Currently we accept all modes of payments including debit card, credit card, online net banking, UPI and all kinds of online Wallets including our very own ‘The Way We Were Wallet’ payments,etc.
Do you accept COD orders?
We also accept Cash on Delivery only for certain locations only inside Delhi NCR region. Your eligibility will be auto assessed at checkout. COD is not eligible for regions outside of Delhi NCR.
REFUNDS / RETURNS / REPLACEMENTS / CANCELLATIONS ?

Refund / Returns / Replacement requests for orders placed on this website should only be requested from within the website i.e inside your My Accounts page by going to -> Orders and clicking on the button which says ‘request for full or partial refund’. Please also mention reason for refund requests. A maximum of 2 days is given from order delivery date post which your refund request may be denied. So please request the refund within this 2 day period. Incase you have genuine reason we will still here you out and refund accordingly. Please always mention reason for Refund/Replacement/Return and try to provide images if any as proof to support your claim.

Order Additions/Cancelations of existing orders you will need to do before delivery boy is dispatched for delivery. Shipped orders cannot be added to or cancelled.

Please click the link below to read about our Refund Policy in detail. You can also scroll up to this same page about some of the policies. We Usually we got you covered but its still wise to read our policy.

Products

Frequently Asked Questions

What kind of products does 'The Way We Were' sell?
We started and till this day are growers and producers for a lot of products. We are very vocal for local. However, in time due to location limitations, harvest quality and obvious practical reasons we have also formed a strong close-knit and reliable farmers connection. So in addition to producing and growing a lot of products ourselves we also transitioned into a farm fresh marketplace selling other top quality products from farmers across India. We not only sourced from these reliable farmers but were also involved from the growing to the harvesting process ensuring purity and quality every step of the way. Please be aware that externally sourced product will carry the badge name ‘Externally Sourced’. The products that don’t have this badge are either produced or grown by us. Overall, All Desi Cow Milk and its Dairy Products, All Vegetables, Fresh Fruits and some treats are grown or produced by us. So be rest assured such products including others are all top quality and pure.
What kind of products does 'The Way We Were' sell?
We started and till this day are growers and producers for a lot of products. We are very vocal for local. However, in time due to location limitations, harvest quality and obvious practical reasons we have also formed a strong close-knit and reliable farmers connection. So in addition to producing and growing a lot of products ourselves we also transitioned into a farm fresh marketplace selling other top quality products from farmers across India. We not only sourced from these reliable farmers but were also involved from the growing to the harvesting process ensuring purity and quality every step of the way. Please be aware that externally sourced product will carry the badge name ‘Externally Sourced’. The products that don’t have this badge are either produced or grown by us. Overall, All Desi Cow Milk and its Dairy Products, All Vegetables, Fresh Fruits and some treats are grown or produced by us. So be rest assured such products including others are all top quality and pure.
Where all do we Ship & what are our shipping Charges ?

🛵📦 Two Key Shipping Methods Available -

  1. 🏠🚴‍♂️Free Local In-Home Deliveries within Delhi NCR:
    • Enjoy FREE in-home deliveries 🏠 across all product categories with a minimum order value (MOV) based on your location, determined automatically at checkout.
    • Delivery schedules are fixed and run mainly between ⏰☀️ 6:30 a.m. and 2 p.m., 🌞 extending up to 🌅 6 p.m. in specific locations.
    • 📆First delivery sets future ⏱️time slots, so expect timely deliveries once you've been slotted into our schedule. Be flexible and have a backup ready incase you're busy.
  2. 🌍📦Pan India Third-Party Courier Shipping Outside Delhi NCR:
    • Opt for third-party courier shipping services 📬 like FedEx, Amazon, Bluedart, DTDC, Dhelivery, etc., for fast 🚀 and reliable delivery outside Delhi NCR at rates 💵 as low as Rs. 22/kg.
    • ⚠️Note: Products labeled as 'Perishable' are not eligible for this shipping method.

🛒 Hassle-Free Checkout
Our website features an automated checkout process, making your shopping experience smooth and error-free.

There is a shipping error displayed when i try to check out?
Our checkout is automated but incase you do get an error at checkout you must first click the Place Order button before anything else as this would generate an error report and based on the reason for the error you can quickly and easily resolve it. Incase no such error report is generated this means there is probably a typo error most probably in the City field as you only had to type the city name with the correct spelling and nothing else in the city field. The generated error report will tell you that either you have not ordered according to the Minimum Order Value set for you based on your location or that the products in your cart could be of perishable nature (such products have perishables badge on them). Please meet the requirements mentioned in the error report and retry to checkout successfully.
I cannot see my phone number on my account page?
your phone number is always linked to your billing address phone number and you will need to go to My Account -> Addresses to open your billing address to see your phone details associated with that particular Billing / Shipping Address. You can edit your phone number from here.
What other features can i see in my account page?

Your My Account -> page will show your Order History, Order Statuses, Pre-order History and Status, Payments and Refund details, Live Tracking of your order in transit, Wallet Amount and Wallet History, Account Details, Coupons used or available to you, Your Wishlists, etc…

What modes of payments do you accept?
Currently we accept all modes of payments including debit card, credit card, online net banking, UPI and all kinds of online Wallets including our very own ‘The Way We Were Wallet’ payments,etc.
Do you accept COD orders?
We also accept Cash on Delivery only for certain locations only inside Delhi NCR region. Your eligibility will be auto assessed at checkout. COD is not eligible for regions outside of Delhi NCR.
REFUNDS / RETURNS / REPLACEMENTS / CANCELLATIONS ?

Refund / Returns / Replacement requests for orders placed on this website should only be requested from within the website i.e inside your My Accounts page by going to -> Orders and clicking on the button which says ‘request for full or partial refund’. Please also mention reason for refund requests. A maximum of 2 days is given from order delivery date post which your refund request may be denied. So please request the refund within this 2 day period. Incase you have genuine reason we will still here you out and refund accordingly. Please always mention reason for Refund/Replacement/Return and try to provide images if any as proof to support your claim.

Order Additions/Cancelations of existing orders you will need to do before delivery boy is dispatched for delivery. Shipped orders cannot be added to or cancelled.

Please click the link below to read about our Refund Policy in detail. You can also scroll up to this same page about some of the policies. We Usually we got you covered but its still wise to read our policy.

Products

Shipping

My Account Details

Payments

Refund / Returns / Replacements / Cancellations / Additions

w developer avatar
NICE TO MEET YOU

Hi there, I’m James

I've been a freelancer for 6 years now and have a large client base for which I make amazing products and solutions.

I am passionate about creating and designing delightful experiences through a mix of business, marketing and UX / UI design to keep customers and users happy with
their products and services online.

Frequently Asked Questions

What kind of products does 'The Way We Were' sell?
We started and till this day are growers and producers for a lot of products. We are very vocal for local. However, in time due to location limitations, harvest quality and obvious practical reasons we have also formed a strong close-knit and reliable farmers connection. So in addition to producing and growing a lot of products ourselves we also transitioned into a farm fresh marketplace selling other top quality products from farmers across India. We not only sourced from these reliable farmers but were also involved from the growing to the harvesting process ensuring purity and quality every step of the way. Please be aware that externally sourced product will carry the badge name ‘Externally Sourced’. The products that don’t have this badge are either produced or grown by us. Overall, All Desi Cow Milk and its Dairy Products, All Vegetables, Fresh Fruits and some treats are grown or produced by us. So be rest assured such products including others are all top quality and pure.
Where all do we Ship & what are our shipping Charges ?

🛵📦 Two Key Shipping Methods Available -

  1. 🏠🚴‍♂️Free Local In-Home Deliveries within Delhi NCR:
    • Enjoy FREE in-home deliveries 🏠 across all product categories with a minimum order value (MOV) based on your location, determined automatically at checkout.
    • Delivery schedules are fixed and run mainly between ⏰☀️ 6:30 a.m. and 2 p.m., 🌞 extending up to 🌅 6 p.m. in specific locations.
    • 📆First delivery sets future ⏱️time slots, so expect timely deliveries once you've been slotted into our schedule. Be flexible and have a backup ready incase you're busy.
  2. 🌍📦Pan India Third-Party Courier Shipping Outside Delhi NCR:
    • Opt for third-party courier shipping services 📬 like FedEx, Amazon, Bluedart, DTDC, Dhelivery, etc., for fast 🚀 and reliable delivery outside Delhi NCR at rates 💵 as low as Rs. 22/kg.
    • ⚠️Note: Products labeled as 'Perishable' are not eligible for this shipping method.

🛒 Hassle-Free Checkout
Our website features an automated checkout process, making your shopping experience smooth and error-free.

There is a shipping error displayed when i try to check out?
Our checkout is automated but incase you do get an error at checkout you must first click the Place Order button before anything else as this would generate an error report and based on the reason for the error you can quickly and easily resolve it. Incase no such error report is generated this means there is probably a typo error most probably in the City field as you only had to type the city name with the correct spelling and nothing else in the city field. The generated error report will tell you that either you have not ordered according to the Minimum Order Value set for you based on your location or that the products in your cart could be of perishable nature (such products have perishables badge on them). Please meet the requirements mentioned in the error report and retry to checkout successfully.
I cannot see my phone number on my account page?
your phone number is always linked to your billing address phone number and you will need to go to My Account -> Addresses to open your billing address to see your phone details associated with that particular Billing / Shipping Address. You can edit your phone number from here.
What other features can i see in my account page?

Your My Account -> page will show your Order History, Order Statuses, Pre-order History and Status, Payments and Refund details, Live Tracking of your order in transit, Wallet Amount and Wallet History, Account Details, Coupons used or available to you, Your Wishlists, etc…

What modes of payments do you accept?
Currently we accept all modes of payments including debit card, credit card, online net banking, UPI and all kinds of online Wallets including our very own ‘The Way We Were Wallet’ payments,etc.
Do you accept COD orders?
We also accept Cash on Delivery only for certain locations only inside Delhi NCR region. Your eligibility will be auto assessed at checkout. COD is not eligible for regions outside of Delhi NCR.
REFUNDS / RETURNS / REPLACEMENTS / CANCELLATIONS ?

Refund / Returns / Replacement requests for orders placed on this website should only be requested from within the website i.e inside your My Accounts page by going to -> Orders and clicking on the button which says ‘request for full or partial refund’. Please also mention reason for refund requests. A maximum of 2 days is given from order delivery date post which your refund request may be denied. So please request the refund within this 2 day period. Incase you have genuine reason we will still here you out and refund accordingly. Please always mention reason for Refund/Replacement/Return and try to provide images if any as proof to support your claim.

Order Additions/Cancelations of existing orders you will need to do before delivery boy is dispatched for delivery. Shipped orders cannot be added to or cancelled.

Please click the link below to read about our Refund Policy in detail. You can also scroll up to this same page about some of the policies. We Usually we got you covered but its still wise to read our policy.